From home renovations to vacations, nothing goes as it should. In case you had not noticed things do not always go as planned in business either and we often have setbacks. So, instead of communicating the wrong message to yourself and your employees, get over yourself and turn any setback into an opportunity for future benefit. Some suggestions are:
Reframe. Don’t treat setbacks as failures and don’t assign blame. Instead, frame them as learning opportunities and focus your team on solving problems so that you become more proactive, experienced and resilient as a group.
Don’t constrain the solution. When faced with a problem, you don’t always figure out the solution right away. Be open to changing direction and give people the freedom to look for alternative answers. There is nothing more inspiring for a team member than coming up with a solution.
Focus on small wins. Help people see their progress in other areas. If people have regular successes, even small ones, then a setback will sting less.