The Art of the Experience

“Making money is art and working is art and good business is the best kind of art.” – Andy Warhol   When we were all kids, we were lied to about what the world would value from us later on … READ ON >

5 Questions Every Leader Should Ask

A recent article inspired me on the topic of today’s blog. Inspiration works that way – it’s a gift that keeps on giving. We sometimes neglect ways to inspire creativity and innovation within our team, whether that’s because we’re caught … READ ON >

When You Go Down In Flames, You’ll Go Down Quietly

If you’re lucky, you’ll go down raging against the dying of the light, with great ideas and bold moves. But it’s more likely you’ll slip out the side door quietly. You’ll likely turn off the lights yourself on your way … READ ON >

One Perfect Reason Not to Wait

“Time is a great teacher, but unfortunately it kills all its pupils.” – Louis Hector Berlioz   Don’t wait. This quote today says it all. Start today and create some Serious Shift. Serious Shift requires urgency, commitment and perseverance. What … READ ON >

Fearing Fear Itself

Every day we suffer a handful of private defeats by compromising or avoiding opportunities so that we can avoid feeling fear. Just the idea of fear is awful enough to cause us to avoid any situation that could cause us … READ ON >

Want More, But Leave Clients Wanting More Too

In today’s experience economy, your brand is only as strong as the experiences you create for your customers. If you haven’t already, that means seriously shifting to a client-centric organization. That’s because customer or client experience is your only unique … READ ON >

A Deal Is A Deal

I promise this isn’t a sports blog but you’ll have to bear with me for a bit because it might seem that way. The Oakland Raiders are moving to Las Vegas; Raider Nation is crushed but so what? Denis Coderre, … READ ON >

The Torture of the Treadmill

“Insanity: doing the same thing over and over again and expecting different results.” – Albert Einstein In the consulting and coaching worlds, this is probably the greatest constraint I face when guiding people from where they are to where they … READ ON >

The Most Important Entrepreneurial Lesson I Ever Learned

That lesson was that absolutely nobody cares about your idea/offering/service and what makes it better, quicker, cheaper or more effective. Nobody cares about that or about you, for that matter. These people who need what you have but don’t care … READ ON >

Higher Trust = Higher Profit

Trust is everything when it comes to establishing brand loyalty and long-term relationships with your customers/clients. Plain and simple, customers/clients don’t buy from people they don’t trust. No wonder so many people put up a barrier the minute somebody tries … READ ON >