Be Golden: How To Define Your Business Purpose

Many in business chose to define the reason they are in business from the outside in. They think what they do (“make a profit”) or how they do that (“we sell financial products/provide superior advice”) as their reason for being … READ ON >

9 Realities of Being A Rock Star

“Do. Or do not. There is no try.” – Yoda, Jedi Master.   Often, entrepreneurs and business owners are characterized as the “rock stars” of the business world. This romantic vision is appealing but like most stereotypes, it’s a far cry from … READ ON >

The Tale of Two Worlds

This is a fantastic blog from Seth Godin that is worthy of passing on. Why two vocabularies? Because there are two audiences. Understanding the audience helps you speak with them, not at them. Language and the implication of choosing words … READ ON >

Informed Confidence: Every Leader Needs It

Canada is celebrating its 150th birthday in 2017 (referred to as its sesquicentennial anniversary – repeat that four times) and the national broadcast network has been running a series recapping the nation’s history. A recent episode described the achievements of Elsie … READ ON >

The Power Play: Focusing On Excellence

“The full use of your powers along lines of excellence” – definition of “Happiness” by John F. Kennedy (1917-1963)   May 29th was the 100th anniversary of the birth of JFK so I thought it was appropriate to use a … READ ON >

The Glory Details

There’s a concept within the Experience Economy called ING the Thing. It gets this title from the practice of developing an experience-directed mindset. Stay with me on this one. The first step in developing this mindset is to think in … READ ON >

High Voltage Communication

“Consciousness begins when brains acquire the power, the simple power I must add, of telling a story.” — Antonio Damasio  “We are not thinking machines that feel, we are feeling machines that think.” — Antonio Damasio   A hat tip … READ ON >


“How genuine can I be with my clients?” This was an absolutely fantastic question that a client asked me yesterday and after some further dialogue, we discovered that the word GENUINE was really better described by AUTHENTIC. When we then … READ ON >

R-E-S-P-E-C-T: Find Out What It Means

Whether we’re at the top of the pecking order at work (a somewhat small number) or further down the chain, being respected by peers, managers and others is something we all want. As much as we might wish otherwise, we … READ ON >

Authentically Authentic

“Sometimes I pretend to be normal, but it gets boring so I go back to being myself.” – Anonymous   Perfect for a Friday. Some of the best Serious Shift stories I have heard over the years are a result … READ ON >