Kaizen is a Japanese term that means “improvement” or “change for the better.” You can read all about this here: http://en.wikipedia.org/wiki/Kaizen
This is essentially what separates successful entrepreneurs from not-as-successful entrepreneurs. Successful people strive to improve every facet of their business, and it is a philosophy that is embraced by everyone from the CEO to the night time security guard. And that’s the way we have been running things here at DMWINC.
All two of us have embraced the KAIZEN philosophy.
With that said, the beta testing for the Practice Management Application for www.salesforce.com continues – and I am happy with the feedback. Our beta-testers love some parts of it, while they can’t figure out other aspects of the program at all.
This is actually good news.
The worst thing you can hear is “Yeah, I like it its great” which essentially means “I never actually looked at it.”
We are now going through the beta-testing forms and continuing to make adjustments. You will find a new trailer on the site that shows the client segmentation screen.
FORM A BOARD OF DIRECTORS
This entire experience has been incredible, frustrating, enlightening, inspiring, and terrifying. Doing something new, something risky, something that might not work out but costs a lot of money is scary. Asking other people or constructive criticism (and then getting it) can be painful.
However, its also the quickest and easiest way to get what you want – the business of your dreams.
I encourage you to do this – go out on a limb. Make a list of your favorite clients, and get them around a table as your unofficial board of directors –If you want to know where you need to improve, then the most important feedback will come from those clients who match your ideal client profile.
Often, the first step in receiving more referrals is demonstrating that you want to earn them.