“Any fool can know. The point is to understand.” – Albert Einstein

 

Every problem seems easier to solve when we’re talking to people who share our worldview. Every idea sounds incredible and fantastic when we are sharing it with people who think the way we do.

Things only feel complicated and uncomfortable when we meet someone who sees things differently. My hunch is that most of us see things almost the exact same way, just differently. We see it through the filter of our own life experience.

“I have no idea why the government doesn’t just do this …”

“My husband can be a pig-headed stubborn SOB.”

“Nobody at work cares about this as much as I do.”

“I can’t get my team to buy in, they just don’t get it.”

“Who wouldn’t want one of these?”

“This idea is ridiculous, they are ruining Canada!”

“This idea is brilliant and it’s exactly what makes Canada Canada.”

When things get complicated, it usually means that they are worth the effort to try again to get them right.

Start with empathy. Try as hard as you can to see it from the other person’s perspective. They aren’t wrong, even if you’re right.

 

Wishing all our Canadian readers a Happy Thanksgiving weekend, and to all of you in the U.S., Happy Columbus Day.  We’ll be back here on Wednesday, October 11th.

 

 

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