Tom FrisbyFeb 21, 20231 minBlog 317: Mistakes, misfires & Miserable Messes“I’ve got to keep breathing. It will be my worst business mistake if I don’t.” – Steve Martin We all make mistakes in business. I’ve made...
Tom FrisbyFeb 14, 20232 minBlog 316: Powerful Leadership Traits - Part 2This is a follow-up to last Thursday’s post. I was with a client a few weeks ago and the topic of humility and leadership came up. On the...
Tom FrisbyFeb 9, 20232 min315: 3 Powerful Leadership Traits – Part 1 I was with a client a few weeks ago, and the topic of humility and leadership came up. On the plane home, I had lots of time to think...
Tom FrisbyFeb 7, 20232 minBlog 314: How To #$%@up ExperiencesThe easiest way is to be stingy with your thoughts and actions. To focus on the service, on completing the task and nothing else. That...
Tom FrisbyJan 31, 20231 minBlog 313: Getting Experience Right ....The businesses that get experience right have figured out that how you make people feel is more important than how quickly you get the...
DennisJan 26, 20231 minBlog 312: What's In It For ThemThe other night I told my friend Chris where to have dinner in Chicago. A couple or a few hours later, he sent me a message with a...
Tom FrisbyJan 19, 20231 minBlog 311: Stay or Go?My eldest daughter, 15, made me very proud the other day. She resigned from a class. She chose to go. We had been talking about life and...
DennisJan 17, 20232 minBlog 310: How to Create More FansI have to confess … As far as offering an opinion on how to get more referrals, I don’t think I can share anything better than what I...
DennisJan 12, 20231 minBlog 309: 3 Questions for More ReferralsHow is your work surprising and memorable? How have you tied your work to what matters most to your client? Through the time your client...