My name is
I have built a reputation across the globe for bringing insight and a unique perspective to the financial services world. It is my goal to not only inspire the people that make your business run but give them the tools and fortitude to make momentous changes for the future.
Product. Service. Experience.
Which one are you?
The only unique competitive advantage is the exceptional experience a business can create for their clients. Goods and services are everywhere being commoditized. What consumers want today are experiences – memorable events that engage each client in an inherently personal way. Businesses must therefore embrace the principles of the Experience Economy to stage ever more engaging experiences. Dennis takes audience members through those principles that matter the most for your business and how to create greater economic value for your customers.
An internationally known consultant with 20 years of expertise in practice management and business development, Dennis inspires organizations in an engaging and dynamic style to create, innovate, and foster closer relationships with clients and customers alike. He is a Certified Expert in The Experience Economy (Pine and Gilmore, 2015). His message remains one of spirited innovation backed by smart processes that lead to sustainable growth and results.
Dennis’ audiences include major financial institutions and firms, including Jackson National, Transamerica, Nationwide, Merrill Lynch, Morgan Stanley, Wells Fargo, Edward Jones, Raymond James, LPL Financial, Swiss Re, Secura Insurance, RBC, NAMIC, Advocis and NAIFA. Outside of financial services, he was addressed such diverse audiences as Trillium Auto Dealers, IPG Canada, The Law Office Management Association, HBL International, Travel Health Association, the Alberta Hotel & Lodging Association, and Atlific Hotels.
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